E-Commerce Logistics

Online to Offline

Online to Offline Solutions

Order Management System

Our Order Management System (OMS) integrates with your e-commerce platform so we can handle the entire fulfillment process from end-to-end. The OMS manages shipments at the order level with online track and trace and API integration with last-mile courier service providers.

Global Reach, Local Expertise

Our network of offices in China ensures we have on the ground capability, while our veteran partners located across the world ensures reliability no matter where in the world. We operate on all trade lanes and our solutions allow for express customs, tax exemptions, and discounted final mile delivery fees, among others. Notable countries we operate to include:

  • United States
  • Canada
  • Mexico
  • Brazil
  • Taiwan
  • Singapore
  • United Kingdom
  • Europe
  • Australia / New Zealand

Asia’s Distribution Center

Hong Kong’s geographical location in Asia, position next to China, and free port status offer unique advantages that no other city in Asia has. Moreover, its logistics services are second to none in terms of connectivity, operational standards, and solutions offered. These advantages make Hong Kong the perfect location to base your e-commerce operations.

Entering the Chinese Market

The Chinese e-commerce market has developed in a way where online shopping is completed through major e-commerce platforms such as Taobao, Tmall, JD, and PinDuoDuo. China’s home grown social media platforms such as WeChat, Weibo, and Douyin are key drivers to getting products in the eyes of Chinese consumers. The regulations for e-commerce in China allow for different business models to be implemented. Understanding these entry barriers to the Chinese market are key to succeeding in the Chinese e-commerce market.

Luckily, Helka provides a one-stop shop for foreign brands to take their products to the Chinese e-commerce market. We can build your online store front, handle customer service, execute marketing strategies, oversee imports, and most importantly manage the fulfillment of your orders.