Frequently Asked Questions

Answers that may help

F.A.Q.

Commonly Asked Questions

Helka Global Logistics is a veteran when it comes to arranging shipments to FBA centers across the world. We understand the strict requirements your goods must adhere to before arriving at location. We work with your suppliers to ensure your goods are packaged and labeled properly as the last thing we want for your goods is to be rejected at Amzaon’s warehouse door.

More importantly, we have an extensive network of partners around the world that can help you expand your trade as the demands of your business grow. Our goal is to help you save time and money by coordinating multiple shipments and helping you choose the most cost-effective way to ship them.

Hong Kong is the ideal location to act as an Asia Regional Distribution Center due to its free port status as well as its major connectivity in both sea and air modes of transport. Combine that with our modern warehouses, we are able to store your goods and deliver them to countries around the Pacific Rim efficiently and quickly.

Whether parcel sized or full container loads, our warehouses provide a one-stop shop service for seamless operations across the region.

Moreover, many value-added services are available, for more information please contact us.

The demand by Chinese and South East Asian customers has led Helka to provide logistics services to the South Pacific Islands. We offer a wide variety of logistics services including export & import documentation, door-to-door transportation, and customs declaration. Our experience has allowed us to build a strong local network of agents and carriers to provide clients with an efficient and cost-effective logistics service. Helka provides services to 16 countries and 22 ports in the South Pacific Islands including Fiji (Suva and Lautoka), Samoa, American Samoa, Tonga (Nukuu2019alofa), Tahiti, the Cook Islands (Rarotonga), Norfolk, Tarawa, and Majuro.

We offer a full suite of value-added services. This includes labeling, bar-code scanning, order fulfillment, tagging, date stamping, heat shrink packing, re-labeling, assembling, Chinese designed labels, system updates, SKU verification, label printing, repacking, kitting, order picking, sorting, quality assurance, etc. Please contact us for more details.

Volumetric weight, also known as dimensional weight is used by a wide range of transport related services around the world. The purpose is to account for the actual space that a parcel, package, or pallet takes up in a vehicle or storage area. A vehicle or storage area can quickly become full of bulky, lightweight articles long before it reaches its capacity in weight which makes for inefficient use of space. Therefore, volumetric weight takes this into consideration and is used to compare against actual weight to determine the proper amount to be invoiced.u00a0

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